Assignment description

For our client we are looking for an IT Analyst - Try & Hire.

Would you like to support IT solutions and initiatives in the field of Financial Accounting? How do you feel about a dynamic and collaborative BizDevOps environment supporting Business and IT? How about a combination of routine work activities together with dynamic and close collaboration with complex change initiatives?

If yes, then you might be the candidate to join the team.

You will be in close collaboration with Service Managers, Product and Project Managers, Development Teams, Release Management, Managed Service Vendor, and Business stakeholders across the Finance technology service area.

Working with skilled, international teams in a fast-paced and inspiring working environment, you will play a role in building the best Bank that serves customers' changing needs.

Great customer experiences require a team that leads the way in first-class service and operations. This role offers an opportunity to work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere provides plenty of opportunities to learn and grow as you build your career.

About this opportunity

Welcome to the Capital Reporting Application Management team. The team is responsible for procurement, operations, and maintenance of Capital Reporting applications. These applications work to source and process data until final reports required by banking regulations are generated. They currently undergo exciting large-scale transformation towards modern technologies, shifting application management focus from running well-stabilized solutions to closely cooperating with large change initiatives aimed at transforming the existing landscape.

We are now looking for an Senior IT Analyst who will utilize her/his technical and organisational skills to take care for IT operations for a set of applications and to cooperate closely with projects and programmes constantly transforming solutions in area.

What you’ll be doing:

• You will support IT Service Manager in leading IT service for Group Finance Reporting Infrastructure solutions in accordance with ITIL and BizDevOps best practices.
• You will cooperate closely in BizDevOps spirit with IT Development and Business teams responsible for changes and projects to ensure well prepared changes and new systems ready for IT operations and further maintenance.
• You will safeguard on daily basis applications' operations, availability, continuity, security and compliance with internal and external requirements.
• You will monitor and analyze daily operations, data flows, applications’ performance and configuration to ensure application management service is under good control.
• You will be co-responsible for incident, problem and change management, ensuring there high quality and timeliness in line with KPIs and SLAs.
• You will regularly verify and update applications’ documentation, operating procedures and repositories of information about applications.
• You will provide technical and application management expertise on complex issues and guide application support team in solving incidents and problems.
• You will cooperate with external vendors and internal teams to ensure best of class service and smooth productional operations.
• You will participate in internal communication across many stakeholders responding to their varying applications related queries.
• You will drive continual service improvement and automation of IT operations.
• You will be involved in work related to risks and audits.
• As an Application Management team member you will contribute to further improvement of application management processes aligned with company strategies, principles and frameworks.

You’ll play a key role in driving further growth of Application Management strategies within the area and cross borders. The role is based in Gdańsk or Stockholm.

Your skills, experience and background:

• Technical hands-on competences in administering solutions based on Snowflake, Docker/Kubernetes, Linux, Python and Power BI.
• Practical skills of administering Linux and Windows systems (Bash and PowerShell scripting much appreciated) and of SQL scripting.
• Solid IT background and general understanding of modern and legacy IT landscape, including topics like data warehouses, ETL, databases, TWS, UC4, Splunk, DataStage, mainframes, IT security, backups, failover.
• Service oriented, with some experience in Incident, Problem and Change Management.
• An experience in cooperation with IT projects or agile teams delivering IT solutions and changes to productional maintenance.
• Good organizational skills and ability to coordinate complex tasks.
• Self-driven and oriented on achieving the goal overcoming obstacles.
• Strong communication and interpersonal skills.
• Effective collaborator, sharing information and acting on tasks in an adaptable manner to meet needs and requirements together with the team.
• Ability to adapt, respond to change and initiate action.
• On a personal level, you are an easily approachable person. You carry a positive attitude!

Considered a plus:

• Hands-on experience with IBM DataStage or PostgreSQL..
• Certification with ITIL, devops, agile methodology considered a plus.